YOKOHAMA France
YOKOHAMA France accelerates sales admin with Oneflow: “An easy-to-use, reliable tool that gets everyone moving faster.”
Less admin
Time saved
Cost saved
YOKOHAMA
Country
France
Areas of use
Sales, Sales Administration
Company size
40 employees
Industry
Wholesale trade of motor vehicle parts and accessories
Interviewees: Johnny Serra, Supply Chain Manager & Carole Albertas, Sales Administration Manager
The challenge
YOKOHAMA France was growing – but their contract and account-opening workflows weren’t keeping pace. There was no suitable tool to standardize documents, ensure legal robustness for both YOKOHAMA and its customers, or make collaboration effortless. Paper trails and scattered processes slowed down Sales and Sales Administration, while compliance added extra friction.
“We were looking for something easy to use, that would store our information properly and be legally sound – for us and for the companies we sign with.”
Why Oneflow
After exploring multiple vendors for process fit and cost, YOKOHAMA chose Oneflow for its simplicity, legal robustness, and speed. Oneflow promised a clean way to create, manage, and sign everything digitally – without overhauling systems or adding complexity.
Fast implementation, quick adoption
Integrations: None required (kept it simple)
Onboarding: Two to three video training sessions with a Oneflow CSM
Go-live: ~2 months from contract signature
Enablement: Internal handover and training to the Sales department
“We were up and running quickly. The training was straightforward and showed us exactly what we needed.”
How they use Oneflow
Primary users: Sales & Sales Administration
Core scenarios: Opening customer accounts and modifying commercial terms
Templates: Sales creates; Commercial fills – simple, guided, and consistent
Collaboration: Customer, sales rep, and sales admin work from the same digital document, in real time
Results that matter
Faster communication & turnaround: Everyone sees the same live document – no chasing versions
Time saved: Everything is digitized and signed electronically – no printing, posting, or retyping
Cost saved: No need for either side to print supporting documents
Confidence & control: Documents stored and archived centrally with clear status and history
“With everything digitized and archived, it saves time for everyone.”
Favorite features
Templates that scale: Easy for Sales to create and for Commercial to complete – less admin, more consistency
Effortless e-signing: Removes friction for both YOKOHAMA and customers
Single source of truth: One place to create, adjust, sign, and store
Looking ahead
As YOKOHAMA France continues to grow, Oneflow provides a repeatable, compliant foundation for account opens and commercial amendments – ready to support more users and higher volumes without additional complexity.
In a sentence: “Easy to use and reliable.”
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