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Is Oneflow free?
We have a free plan that allows users to send, track and sign as many contracts in the PDF as possible. So if you’re happy with just signing PDF contracts, the answer is yes, it’s free. Forever.
What is the difference between free and trial accounts?
With our free plan, you can upload, send, track, and sign unlimited PDF contracts. However, with the free plan, you’ll not be able to enjoy the full experience of contract magic.
That’s why we also provide a trial of the full Oneflow experience for 14 days with no charge. With a trial account, you can try all the features our paid users love. For example, our contract editor. You can create stunning web-based contracts and make edits live, even after you’ve sent.
What happens after my trial ends?
Your trial account will expire automatically after 14 days. Don’t worry, you’ll still be able to log into your account or access your contracts. After the trial, you’ll automatically be in our free plan.
How can I extend my trial?
Feel free to do so in the Oneflow app on your own by clicking on “Upgrade”. You can also leave us a message here.
What kind of onboarding support can I expect?
Every user starts by attending an onboarding session facilitated by our friendly customer care team to run through the basics. We also have a comprehensive Help Center with all the how tos and tutorials that you need to get started. And you can always email us with your questions. Depending on your tier, you may also get a dedicated customer success manager to help with any questions you may have.