The retail landscape is undergoing a massive transformation. As consumer behavior shifts toward online shopping, physical stores are becoming more about experience than inventory. Retailers are focusing on digital-first strategies to cut costs, streamline operations, and remain competitive in a fast-paced market. One crucial but often overlooked part of this transformation is contract management. Digitizing contracts for retailers isn’t just about going paperless—it’s about accelerating processes, improving accuracy, and enhancing collaboration across all business functions.
In this article, we’ll learn from these key retailers on how they benefit from using Oneflow to manage their contracts.
Casall PRO: Enhancing retailers’ customer relationships through contracts
Casall PRO, renowned for high-performance training equipment, sought to strengthen customer relationships by integrating their Customer Relationship Management (CRM) system with digital contract solutions. By combining Membrain’s CRM capabilities with Oneflow’s digital contracts, Casall PRO achieved a seamless customer experience from initial contact to contract signing. This integration not only streamlined their sales process but also fostered closer customer connections.
Byggmax: Accelerating procurement processes with digital contracts
Byggmax, a prominent Nordic hardware retailer, faced challenges with time-consuming, paper-based procurement contracts. Transitioning to Oneflow’s digital contracts revolutionized their operations, making their procurement work 12 times more efficient and accelerating contract processes by 15 times. This shift enabled Byggmax to handle larger contract volumes with fewer resources, ensuring timely agreements with over 300 suppliers annually.
Systembolaget: Achieving comprehensive contract oversight
Systembolaget, Sweden’s state-owned alcohol retailer, manages an extensive network of over 3,000 vendors. The Indirect Sourcing team recognized the need for improved contract management and, after evaluating multiple vendors, selected Oneflow. Implementing digital contracts provided Systembolaget with complete control over their agreements, enhancing efficiency and oversight across their operations.
Legally binding contract templates in Oneflow
Actionable insights for retailers using digital contracts
These case studies highlight several commonalities in contracts for retailers:
- Integration with existing systems: Seamlessly combining digital contract solutions with current CRM or procurement systems enhances overall efficiency.
- Resource optimization: Digital contracts reduce manual workloads, allowing teams to manage more contracts with fewer resources.
- Enhanced vendor and customer relations: Streamlined contract processes lead to stronger, more transparent relationships with suppliers and customers.
Key takeaways for retailers
For retailers aiming to modernize their operations, adopting digital contract solutions offers a clear path to increased efficiency, better resource management, and improved stakeholder relationships. By learning from industry leaders like Casall PRO, Byggmax, and Systembolaget, companies can confidently embark on their own digital transformation journeys.
- Streamline operations: Digital contracts simplify workflows, reduce manual errors, and accelerate approvals.
- Enhance customer and vendor relationships: Faster, clearer contract processes lead to stronger business partnerships.
- Integrate with existing systems: Seamless integration with CRMs, procurement systems, and ERP platforms boosts overall efficiency.
- Improve resource management: Handle larger contract volumes with fewer resources, saving time and money.
- Gain better contract oversight: Centralized digital systems provide better visibility, compliance, and control over agreements.
- Stay competitive: Digital transformation helps retailers adapt to changing consumer behaviors and market demands.
By embracing these strategies, retailers can unlock greater agility, improved collaboration, and long-term business growth.
