Customer Case: Bisfront

Can web-based agreements really make you close more and faster than running an old school PDF? Is it really possible to get 100% control over all your agreements? And can you really sell more if the customer can edit proposals themselves? The answer is, of course, yes to all three! This is what Fredrik Ericson, CEO and co-owner of Bisfront, a leading consulting company, experiences with Oneflow’s solution for e-signing and e-agreements.

Bisfront is an innovative consulting company that helps companies grow in sales, marketing and recruitment. Fredrik and his employees are very happy users of Oneflow and really combed the market when it came time to choose an e-signing tool. The requirements they had were that the tool should

• Simplify the work
• Be clear to the customer
• Support processes / infrastructure
• Be able to handle all agreements
• Increase hit rate
• Simplify processes

Oneflow was the solution that ticked all the items on the requirements list, which, at the risk of boasting, did not surprise us at all. But how has the implementation of Oneflow really affected Bisfront’s way of working? Well, firstly, the way they structure their contracts has improved tremendously. Now, they have a clear internal process, with all agreements gathered in one place, explains Fredrik. With the “Collections” feature, they can now sort all customer agreements, supplier agreements and employment contracts separately. Total organisation, in other words!

But Oneflow provides more than just better structure and order, it also allows you to close more and bigger deals faster. By using web-based agreements instead of PDF, Bisfront increased its hit rate from 15% to 35%, and reduced the time it took to close the deal from 14 days to only 0-2 days, says Fredrik. And thanks to Oneflow’s real-time tracking, they are now able to keep track of the deal, if they are unable to close in a sitting meeting. Additionally, Bisfront can keep certain segments of the agreements open for customers to choose items and quantity themselves, allowing them to sell more per order. Some really revolutionary features!

And last but definitely not least, the most important cog in the big digital contract wheel – Oneflow’s support! Fredrik expresses great appreciation for our fantastic support who does everything possible to solve their problems, big and small. Of course, we at Oneflow are incredibly proud of our support team!